ALBUQUERQUE, N.M. /CitizenWire/ — Accessories Unlimited, an automotive accessory and installation provider, proudly announced this week that it is the recipient of Celebration Media's, "Talk of the Town" award for excellence in customer satisfaction.
"This is the second year in a row we have been bestowed this honor," says Ray Moreau, owner of Accessories Unlimited. "We are excited to share this information with our loyal customers who have made it possible."
According to Celebration Media, only companies that provide the highest level of customer service, as reported by their customers through no-cost, user-review websites, blogs, social networks and business-rating services, are awarded this honor.
To determine award recipients, a dedicated team of researchers spent more than 6,000 hours analyzing customer experiences and rating each company or professional using their star ratings' system – CMUS Power Ratings(TM). Only those with a four to five-star rating received the award.
Moreau attributes the company's four-star rating to its attention to people and detail.
"Most of my installers have been with us for 10 to 18 years," says Moreau. "My staff is both experienced and passionate about what they do. They have deep product knowledge and never talk down to customers. We offer a very different experience from the big box stores. We establish a relationship of trust with our customers. In addition, we believe we are the only shop to offer a limited, lifetime-labor warranty."
Just 15 years ago, the average age of a vehicle was 8.4 years; today, it has hit nearly 11 years, according to a new study by Polk, an automotive data and marketing-solutions leader. And, with the public keeping their vehicles longer, they are seeking reliable, professional product and service providers to refresh them and add function, safety and styling features rather than face a new car payment.
"For instance, a recent customer had no idea that he could get a brand new, leather interior for $1,200 – that's about two new car payments," says Moreau.
About Accessories Unlimited:
In business since 1985, Accessories Unlimited is an automotive accessory shop that supports car dealers and the general public. It sells and installs accessories that add function, safety, style and value. Popular accessories include: leather interiors; sunroofs; electronics; back-up cameras; navigation systems; cruise controls; tube steps; grill guards; tool boxes, tonneau covers and much more. It also does performance upgrades.
Prices are the most competitive and quality installation is the key.
For more information, visit: http://www.accessoriesunlimited.com .
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