SALT LAKE CITY, Utah (CitizenWire) — International Document Services (IDS), a mortgage document preparation vendor, has been selected to provide closing documents and initial disclosures for Guaranty Trust Company, a full service mortgage company based in Murfreesboro, Tenn.
Guaranty's decision to select IDS was based on the seamless interface integration through their loan origination system (LOS) Avista Solutions, as well as the staff training and the level of customer service IDS provides. The Avista and IDS interface is constantly updating and pushing more data, allowing more customizations and professional documents. Guaranty acknowledged that IDS set the standard by which all other document prep providers should be measured.
"We have been pleasantly surprised how user friendly the IDS and Avista interface is. It has great functionality and enables users to easily edit almost any document right in the system. They've really set the standard for how a doc prep vendor should be measured," said Guaranty Trust IT Administrator Ryan McCormick. "IDS has allowed us to operate more efficiently and exert our energies in other important areas of our operations because we know that IDS has all our document and compliance needs taken care of."
The level of staff training and problem solving that IDS provides enables it to improve the speed, efficiency and accuracy of the documents for all types of mortgage industry companies, making it easier for lenders to bring quality, fully compliant docs to the closing table.
"One of the biggest stressors for lenders today is making sure they prepare zero-default initial disclosures and closing documents. At IDS, our first responsibility is to relieve our clients of that worry by ensuring our system includes the most up-to-date regulatory changes and state high cost audits. By doing this, we can make the lending process easier and more efficient for our clients, thereby creating better turn-around time for both lenders and borrowers," said IDS Executive Vice President Mark Mackey.
About Guaranty Trust Company:
Guaranty Trust is a wholly owned subsidiary of Volunteer State Bank. The full-service mortgage company has offices in Murfreesboro, Hendersonville, Mt. Juliet and Knoxville. The company also markets mortgages nationally through its wholesale and Internet lending services based in Murfreesboro, TN. Guaranty Trust is an Equal Housing Lender. For more information about Guaranty Trust, visit the company website at www.guarantytrust.com .
About IDS, Inc.:
IDS is a nationwide provider of mortgage documents and compliance. IDS services include closing documents, initial disclosures, e-signatures and fulfillment. IDS's solution, idsDoc, is recognized in the industry for its ability to be customized to meet specific lender needs. IDS backs the system with unsurpassed customer service, cutting-edge technology, compliance and document guarantees and a solid compliance team. Lenders looking to move forward when it comes to doc prep visit the IDS Web site at www.idsdoc.com or call 800.554.1872.
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